Social Media is a major impact on Public Relations. Public Relations is, “a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” By using social media, PR professionals are able to build and maintain that relationship through instant feedback of their customers or clients. The Facebook comment or tweet concerning the organization is read in real time and can be addressed immediately if need be. It also works that way with the organization. If they have a piece of information that they need to share ASAP, social media is there to disseminate the information to all of their customers, stakeholders, media outlets, etc.
With new emerging trends on social media, PR professionals can update their campaign based on the latest trend to get optimal results. Some organizations now have used only social media when constructing a campaign. Social media has the ability to go viral, to share information with thousands, even millions of people with one click. Contests on social media are great tactics to use in a PR campaign. They generate awareness, raise followers, and you can track your progress as you go along. It is real-time action with real-time results.
My Twitter account has definitely been more content-oriented these past few weeks. I don’t tweet much because I think it is important to not overload on “junk.” Contributing a new perspective or idea into the conversation is a rule I generally like to follow when tweeting. That doesn’t mean I am not guilty of tweeting the “what I’m having for lunch,” or participating in Scandal live tweets on Thursdays. However, I always watch what I tweet and/or retweet. It is a great platform to use and I think it will be around just like Facebook.